How to cancel a subscription?
Customer can anytime cancel their subscription but customers can not get plugin updates with a canceled subscription. So instead of canceling the subscription, you can disable the auto-renew from our site until the subscription expires.
To disable Auto-renew, log in to My Account, click on the Subscription tab, and click on the subscription number or on the View button. Now toggle the Auto Renew button to Disable or Enable the subscription.
To cancel the subscription, click on the Cancel button.