If you pay for CTX Feed Pro on a yearly plan, that plan renews automatically until you cancel it. This guide explains how to cancel your CTX Feed Pro subscription, what actually happens when you do, and how cancelling differs from deactivating the license inside the plugin — so you stop future charges without accidentally cutting off features you have already paid for.
Cancelling a subscription is done in your WebAppick account, not inside the plugin. CTX Feed cannot cancel billing from your WordPress dashboard, because the subscription lives on the WebAppick store where you bought it.
Subscription vs. license: two different things
It helps to keep these two ideas separate:
- Your subscription is the billing agreement on webappick.com. Cancelling it stops the next renewal charge. This is what this page covers.
- Your license is the key that unlocks Pro on a specific site. Removing it is called deactivating the license, and it frees a seat for another site.
Cancelling the subscription does not remove the license from your site, and deactivating the license does not cancel billing. If your goal is simply to stop paying, you only need to cancel the subscription.
If you bought a lifetime plan rather than a yearly one, there is no recurring subscription to cancel — you were charged once and there are no renewals.
What happens when you cancel
Cancelling stops the automatic renewal — you will not be charged again. Your Pro access does not end immediately:
- Pro features and plugin updates keep working until the end of the period you already paid for. That date is shown on the plugin’s License page as the EXPIRES value.
- When that date passes, the license lapses — but CTX Feed only notices at its next automatic status check, which runs once a week. That check starts 7 days’ notice: a License could not be verified warning names the date Pro will lock, and Pro keeps working until then. After those 7 days the License page shows a “License expired” message, Pro features switch off, and new Pro updates can no longer be downloaded.
Because access continues to the paid-through date, there is no benefit to cancelling early beyond stopping the renewal — you keep what you paid for either way.
How to cancel your subscription
- Go to webappick.com and log in to your account.
- Open My Account, then the Subscriptions section.
- Find your CTX Feed Pro subscription in the list and click Manage.
- Click Cancel at the top of the Key facts card. The Auto renew row shows whether the plan renews by itself; a plan on manual renewal is never charged automatically.
- Confirm the cancellation if prompted. Your account will show the subscription as cancelled (or pending-cancel until the current term ends).
- Cancel — stops the subscription from renewing.
- Auto renew — whether the plan renews by itself or by manual renewal.
- Upgrade or Downgrade — switch to another CTX Feed Pro plan.
If you do not see a Cancel option, or the subscription looks different from what you expect, contact WebAppick support from your account and ask them to cancel it for you.
After cancelling: optional cleanup
Cancelling billing is enough to stop charges, but you may also want to tidy up the plugin side:
- Moving Pro to a different site? Deactivate the license on the old site first to free its seat, then activate on the new one — do this while the license is still valid.
- Keeping the site but dropping Pro? You can leave everything as-is; Pro simply stops working after the expiry date. The free CTX Feed plugin continues to run and build feeds regardless.
Troubleshooting
- “I cancelled but I’m still being charged.” A cancellation stops the next renewal; a charge that already went through is separate. Confirm the subscription shows as cancelled in My Account → Subscriptions, and contact WebAppick support about any charge after the cancellation date.
- “I cancelled and Pro stopped working the same day.” Cancelling doesn’t switch Pro off on your site — CTX Feed always gives 7 days’ notice before it locks. If Pro stopped suddenly, check the License page for a message, then contact WebAppick support. Renewing and re-activating the key restores Pro.
- Changed your mind? If you want to keep Pro after all, you can re-subscribe or renew from your WebAppick account, then re-activate the key on your site.
Related guides
