How to Cancel a Subscription?

Disable Auto-Renew or Cancel a Subscription

Customers can cancel their subscription anytime, but they will not get plugin updates and cannot download the plugin with a canceled subscription. So instead of getting rid of the subscription, you can disable the auto-renew from our site until the subscription expires.

Follow the steps below to disable Auto-renew or cancellation of the subscription,

Log in to My Account, click on the Subscription tab,

Click on the Subscription Number or on the View button.

CTX feed  subscription number and view button

Now toggle the Auto Renew button to Disable or Enable the subscription.

CTX feed Auto Renew option

If you want to unsubscribe, click on the Cancel button.

CTX Feed unsubscribe or cancel option
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