How to solve “Processing 10%” feed generation stuck error?

Sometimes you may see a feed is stucking during generation. Maximum time it is stuck during 10% processing. There can be multiple reasons for this issue.We are going to discuss those issues and their solution here. Let’s start…

Follow the steps:

  1. PHP Execution Time:

    First, check your server PHP execution time. Go to the “WooCommerce > Status” menu, and check the Server Environment section. If the PHP Time limit is 30 then increase the limit to 300 or more. Feed Generation may fail if the process can not complete within 30 seconds. For this reason, you have to increase the PHP time limit.
How to solve “Processing 10%” feed generation stuck error
Check php execution_time (PHP Time Limit)

2. Product Per Batch:

By default, the product per batch value is 200. That means if you have 1000 products and product per batch set to 200, then the plugin will query and process product information with 5 (1000/200) batches.

How to solve feed generation stuck error

Depending on your total product quantity and server capability you can decrease or increase the product per batch value.

You can also decrease the product per batch value if you don’t want to increase your PHP time limit.

Processing all the products at a time is not good practice. So make sure you have set the batch value well. If you don’t understand the batch value, try to contact our support team with your product and feed specifications.

3. WooCommerce Error Log:

Go to WooCommerce > Status page and click on the Logs tab. Click on the error list dropdown and check if any error log file started with woo-feed- exists or not. Also, check the latest fatal-error- file and find if any error related to our plugin exists or not. If exist select the log file, click on the View button, copy the logs, and contact our support team from here.

solve feed generation stuck error
Check WooCommerce error log

4. Enable Error Log:

Please install the plugin Error Log Viewer to log PHP errors into your site. It will be helpful for us to find our plugin issue. Follow the instruction below to configure the error log plugin:

To enable error logging, create an empty file named wp-content/php-errors.log. Place it in a directory that is not publicly accessible (preferably outside your webroot) and ensure it is writable by the webserver.
Then open this wp-config.php file in a text editor and add the following snippet at the bottom of the file, save changes and upload it to the server.

define( 'WP_DEBUG', TRUE );
define( 'WP_DEBUG_LOG', TRUE );
error_reporting( E_ALL );
ini_set('log_errors', 'On');
ini_set('error_log', dirname( __FILE__ ) . '/wp-content/php-errors.log' );

See also: Editing wp-config.php

After enabling the error log check if any error related to our plugin exists or not. If you need further help then don’t hesitate to contact the support team. Please open a support ticket from here.

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